I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | I ordered a 30x20 Canvas that ended up taking 3 and a half weeks to get printed and shipped to my home. The turn out looks fantastic except for 1 small white spot in a darker portion of the image that\'s impossible not to notice. Sadly it looks like the machine or however it\'s made missed printing a small pixel or something on the canvas.
Elton N., | The service was good but... The canvas was good but there was no note delivered with it as I had requested. The receiver did not know who it was from. Otherwise the service was good.
Nuala Hardiman, Sydney,Australia | No instructions I am so happy with the 3 picture frames I ordered. I was a little leery because I measured myself and ordered online so I wasn’t sure if everything would work out OK but it was excellent! The only thing that I found was it did not include instructions on how to use all the mounting brackets that it came with and how to properly attach it to the picture frame.
Heidi, |